Privacy Policy

Optimus Technology Inc. ("Optimus") may send SMS messages to customers and authorized users who provide prior consent to receive text messages from Optimus. SMS messages may include account onboarding, account notifications, customer support responses, shipment and operational updates, product or service updates, and responses from the Optimus assistant, Jared, when a user requests information from their Optimus account.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact support@getoptimus.ai.

Optimus may include business contact information, including names, company details, email addresses, and phone numbers, in SMS responses when that information is requested by an authorized user and is available within that user's Optimus account or services. For example, Jared may send a customer-requested contact phone number for a shipper, carrier, broker, or logistics contact stored or surfaced in the customer's Optimus account.

Mobile information collected for SMS messaging purposes, including mobile phone numbers and SMS opt-in consent data, will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers and subprocessors, such as Twilio, solely as necessary to deliver, operate, and support the SMS messaging service.